Privacy Policy

Introduction
At A&K Avraam Bros Trading Ltd, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the relevant data protection laws in Cyprus.

Company Information
A&K Avraam Bros Trading Ltd
241 Strovolos Avenue,
2048 Strovolos, Cyprus
Email: info@akavraambros.com
Phone: +357 22515300

Data We Collect
We collect the following personal data:

Name
Email address
Phone number
Billing and shipping address
Payment details
Order history
Other information you provide to us

Purpose of Data Processing
We process your data for the following purposes:

To process and fulfill your orders
To provide customer support and communicate with you
To send marketing communications (with your consent)
To comply with legal obligations

Legal Basis for Processing
We process your personal data based on the following legal grounds:

Performance of a contract (to process and fulfill your orders)
Your consent (for marketing communications and other purposes)
Legal obligations (for tax and accounting requirements)
Legitimate interests (to improve our services and website)

Data Retention
We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted or anonymized.

Sharing Data
We may share your data with trusted third-party service providers, such as:

Payment processors
Delivery services
Email marketing platforms
Customer support platforms

These third parties are required to comply with data protection laws to ensure that your data is handled securely.

Transfers of Data
If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

Your Rights
Under GDPR, you have the following rights regarding your personal data:

Right of Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format, and to transfer it to another controller.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or other legitimate interests.
Right to Withdraw Consent: If you have given consent for data processing, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at info@akavraambros.com

Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, personalize content, and deliver targeted advertisements. You can manage your cookie preferences through our cookie consent tool on our website.

Security
We implement technical and organizational measures to ensure the security of your personal data, including encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you via email or post an update on our website.

Contact Us
If you have any questions or concerns about this privacy policy or our data processing practices, please contact us at:

A&K Avraam Bros Trading Ltd
241 Strovolos Avenue,
2048 Strovolos, Cyprus
Email: info@akavraambros.com
Phone: +357 22515300

You also have the right to lodge a complaint with the Cyprus Data Protection Authority if you believe that we have violated your rights under data protection laws.